Customer Satifaction is very important to us!

Return Policy: All books, written matter & craft patterns sales are final unless not as described. All returns must be pre-approved by us via email and received with-in 10 days.  (In the same condition you received the item(s)). Sorry NO exceptions.  

Most all sales are final unless not as described.  If you purchase pet clothes and the size is wrong we will exchange or give you store credit as long item is return in the same condition. (still has tags on and has not been worn ect.).  If your item is damaged please read the shipping Policy below.

Shipping Policy: WE ARE KNOWN FOR OUR RELIABLE FAST SHIPPING AND WELL PACKED ITEMS. HOWEVER, WE Will NOT RESPONSIBLE FOR LOST OR DAMANGED ITEMS IF SHIPPING INSURANCE IS NOT PAID. 

We ship on Mondays - Fridays. 

We ship with the United States Postal Service.  We do have insurance available make sure you choose the proper one and include one per an order in your cart if you want your order insured.  If there is a case we decide to use UPS we will refund any purchased insurance. 

If you are not sure Email us for shipping insurance quote at azdiamond59@cableone.net Please make sure to include the amount you are spending in your email.  Thanks :) 

Go Back